CP14 Phone Number?

[titan_rx8]

I have received the CP14 despite already paying and I have the copy of the cleared check. The CP14 says to call the number at the top right of the notice if I disagree. There is no number on the notice!

I just want to make sure that the payment is applied to my account and no further action is required.

Does anyone have a CP14 with an actual phone number?

[DoninGA]

There is no Contact Us phone number in the upper right of your CP14 notice?

Then use the IRS main phone number to speak with an IRS agent -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[titan_rx8]

thank you.

I did finally get through via the assistance group but it took a full hour of on hold. Still better than the "we're too busy to take your call now, try again tomorrow"...Click/Dial tone

If i need to call again, I'll try your call tree.

[Antonio26]

I received a cp14 and I have not been able to get in touch with anyone at the irs.