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Level 2
June 3, 2019
Question

Could not use software. not supported on my computer. Looking for refund.

  • June 3, 2019
  • 1 reply
  • 9 views
could not use purchased software.  not supported on computer.  how to get my money back.

1 reply

Hal_Al
Level 15
Level 15
June 3, 2019

This is mainly a user community forum, so nothing account-specific can be handled here. 

Request for refunds should be directed  to TT Support. https://turbotax.intuit.com/support/contact/  use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status. Week days 5 AM - 5 PM Pacific time