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e5200
New Member

Could not use software. not supported on my computer. Looking for refund.

could not use purchased software.  not supported on computer.  how to get my money back.
1 Reply
Hal_Al
Level 15

Could not use software. not supported on my computer. Looking for refund.

This is mainly a user community forum, so nothing account-specific can be handled here. 

Request for refunds should be directed  to TT Support. https://turbotax.intuit.com/support/contact/  use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status. Week days 5 AM - 5 PM Pacific time

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