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2 replies

T
TerukoL
Level 13
February 5, 2020

Some returns simply can't be e-filed or keep getting rejected even though there's really nothing wrong with them. Please clink this TurboTax Help link to learn what might be causing you to receive that message.

Contain overrides
Have no taxable income
Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
Contain IRS forms or schedules, not on the accepted Forms and Schedules list
Contain non-final forms
Are for prior-year or amended returns when a tax return can't be e-filed no matter what you do

 

  Please click this TurboTax Help link When a tax return can't be e-filed no matter what you do to learn more.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
J
Jean2232
Level 2
March 30, 2020

I could not snap w2 form

AkinaLO
AkinaLO
Level 15
March 31, 2020

You can also manually input your W-2. Please follow the instructions below to import your W-2.

How do I import or enter my W-2 in the mobile app?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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