Checking IRS Tax Refund status

Forum|Forum|5 years ago
February 28, 2021
2 replies
23 views

Hello, I filed my tax on 2/16 and was waiting for the tax return. When I check the IRS check refund status, it's indicating, "We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" I got the confirmation on Turbotax that Federal and CA accepted my tax return on the same day. Is this something I have to worry about? Please advise!

Not A Product Question

Best answer by SweetieJean

It's been saying that a lot lately, probably a backlog in updating.

SweetieJean

Answer

Alumni - Champ

It's been saying that a lot lately, probably a backlog in updating.

mitchellwood

Level 2

filed my son in April and my daughter in May with your tax software

neither has received notification on their refunds Federal and State

cannot access either of the files in TurboTax

one issue is my office flooded on May 17th and my hard drive was compromised

can you help

VolvoGirl

Level 15

@mitchellwood Did you use the Desktop CD/Download program or the Online browser version?

If you used the Desktop program installed on the computer the only copy is saved on that computer. Did you make any backups? You should save the returns as both the pdf file and as a data file ending in .tax2020.

if you used the Online version post back.