Cant get info in regards to refund

[Jangfein]

I filed early. Did all electronically.  Shows being accepted. Was a standard return. No itemizing etc. Got a letter give 60 days to review. Its been over 60. I call to check csnt even talk to a person or enter the code they gave me. Why audit a standard return what is there to audit? 

[DoninGA]

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.