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Cant find my 2016 return that i started, it acts like it does not exist!!!!?

 
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1 Reply
Alma
New Member

Cant find my 2016 return that i started, it acts like it does not exist!!!!?

Make sure you are logging into the same account that you used to file your 2016 return. It is possible to have more than one user ID linked to the same email address. You can use our Account Recovery page to make sure this isn't the case. If you used TurboTax CD/download software to file your 2016 return, then your return will be saved on your computer's hard drive normally as a .tax file wherever you chose to save it to and not online in your account.

Please refer to the following TurboTax FAQ to check on multiple accounts:
https://ttlc.intuit.com/replies/3302270

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