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lorracoon
New Member

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

2 people used xxxxxxxxxxxx@hotmail.com for the 2015 tax return & can not locate Michael xxx taxes
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5 Replies

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

If you filed 2 returns using the same UserID/Account, then the first one overwrote the second one, and the first one is no longer available.   Each return needs it own UserID/Account.  They can be linked to the same email address though if needed.
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

Please do not post names on  this public forum.

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

Can not find [names removed] Tax return need it for FaFas

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

Please do not post names.

Cant find Michael T xxxx tax return using xxxxxxxxxx@hotmail.com

@lkishpaugh

You have to sign onto your 2015 online account using the exact same user ID you used to create the account.  Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2015 account, then use the option shown in blue on the account recovery website, "I don't know my email address or user ID"

If you have filed your 2015 tax returns and they have been accepted, when you sign onto your online account and are on the Welcome Home screen, click on Taxes at the top of the screen.  When you are on your 2015 tax timeline, under the section for SOME THINGS YOU CAN DO, click on either option for Download/print return (PDF) or Download all forms and worksheets

In the section Looking for prior year returns?  Click on Load my tax timeline to access prior year tax returns.

Once the PDF has been downloaded to your computer, you can view or print the return with any PDF compatible viewer, such as Adobe Reader.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

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