Skip to main content
Level 1
June 1, 2019
Question

Can you give me a partial refund?.

I did not select to have Deluxe Packages and the system somehow erroneously charged me for packages.  I cannot e-file since the 2017 tax return information is not readily available. So if you will not give me a full refund, please consider giving me a partial refund.

1 reply

June 1, 2019

Please see the following FAQ regarding a refund for TurboTax Online products.

https://ttlc.intuit.com/replies/4195063

Please follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041