Skip to main content
TurboTax
Community
TurboTax
TurboTax

17 replies

Amy291
Level 2
June 6, 2019

Yes, if you cannot order it, then it is not done processing. When you can order it, your approval will show with in a day or two. I know some are saying you cannot order your transcript until 3 weeks after approval but the IRS told me that is NOT true. If you can order it, it is done processing. 

jeremuzzz
Level 2
June 6, 2019
Awesome, just got mine sent today. Light at the end of this tunnel. IRS has had it hard this year, that snow storm delayed many aspects of its' offices.
khines7756
Level 2
June 6, 2019

I can't order my return transcript either. My return was accepted on Jan. 23rd. My 21 day waiting period is by the 13th. I can only order an account transcript. My refund still says "processing". I don't understand what the hold-up is.

GetyourselfUp-tryAgain
Level 4
June 6, 2019
@khines7756 u might need to verify your identity
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Explore your options
Terms & ConditionsAccessibility statement
Sitemap
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.

About Cookies Manage cookies

TRUSTe nResult Certified e-File C-Level Security Certification
Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2026. All rights reserved.

About Cookies Manage cookies

Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

À propos des témoins Gérer les témoins