Can/t reopen work saved to desktop.

Forum|Forum|3 years ago
March 11, 2023
2 replies
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TurboTax Free Edition Online

MoniqueLO_

Level 10

Are you using TurboTax Free Edition Online?

@g-209482

VolvoGirl

Level 15

Are you trying to open a .tax2022 file you downloaded from online or a pdf file? Do you have the Desktop CD/Download program installed? What happens if you try to open it?

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Just enter some basic personal info like your name and address then click on the State tab at the top and it should ask if you want to download the state program.

You can buy the CD/Download here or in stores. You need a full Windows or Mac computer to install it.

https://turbotax.intuit.com/personal-taxes/cd-download