What help are you asking for? If you have questions about information you need to enter we can help. We cannot help with how you pay for using TurboTax.
https://ttlc.intuit.com/community/payments/help/what-forms-of-payment-does-turbotax-online-accept/00...
If you are unable to pay for using TurboTax you might want to explore some other options for free software. You posted your question from an expensive online "Live" version that includes one on one help from a tax expert. Did you use the "expert" help?
If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.
CLEAR AND START OVER
https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over
https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
Or—if you live in certain states you may be eligible to use the new IRS Direct File
( AZ, CA, FL, MA, NH, NV, NY, SD, TN, TX, WA, WY )
https://directfile.irs.gov/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
