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Level 2
March 17, 2020
Question

Being verified

  • March 17, 2020
  • 1 reply
  • 1 view

I submitted my taxes on 01/09/20 and they we're accepted on 01/13/20 then I received a letter from the IRS on 02/13/20 saying that they chose me to be verified. It is now 03/17/20 and I have still not received anything from the IRS yet. I cannot reach a live person to talk to about my situation at the [phone number removed] number. How do I find out if they need more information? Or when my taxes will be ready

    1 reply

    DoninGA
    Level 15
    Level 15
    March 17, 2020

    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.
    Then press 4 for personal or individual tax questions.
    It should then transfer you to an agent.

    EcaemAuthor
    Level 2
    March 20, 2020

    Thank you so much for your quick response.. I appreciate it and will be calling today wish me luck

    !!!!!