Skip to main content
Level 1
Feb 26, 2020 4:08 PM UTC
Question

AUDIT DEFENCE

Don't get audit defense! i now find out that if you add this to your return turbo tax will not help and it always has the irs audit my returns! not only that turbo tax messed up  and e filed my fed return and readjusted without me knowing, i was supported to get my returned on 02/25/2020 and i did receive my state but no federal taxes. i didn't need self employed added to my return and both software i got charged!!!

10 replies

Level 15
Feb 26, 2020 4:13 PM UTC

Audit Defense is a third-party, commercial service that will represent you if auditing.  Purchasing audit defense in advance gives you representation at a lower price than if you were to contact an accountant after getting an audit notice.  Audit defense is not a promise that you won’t be audited, and is not a promise that the refund you claim will be paid.  Neither TurboTax nor the audit defense provider knows anything about your other financial situations.  

Your tax return is only submitted when you click the big orange “transmit” button, it doesn’t happen without your command.  

Level 2
May 3, 2021 2:47 PM UTC

Do I have audit defense for my 2018 return?  [email address removed] or [phone number removed]

Level 15
May 3, 2021 3:50 PM UTC

@mlevota wrote:

Do I have audit defense for my 2018 return?  [email address removed] or [phone number removed]


No one here can see your account.  You can check your online account and access your 2018 return to see what you were billed for, or you can try calling customer support.  Use the keyword "billing issues" for help with account billing (to find out if you paid for audit defense.)

https://support.turbotax.intuit.com/contact/

Level 2
Feb 29, 2020 2:42 PM UTC

I paid for Audit Defense will completing my tax return and see the charge on my credit card but Turbo Tax software does not reflect it like it has in the past. 

Level 15
Feb 29, 2020 4:57 PM UTC

After you file, you should get a welcome email from the Audit Defense people with your subscriber number.  If you don't, I would call Turbotax customer service.  https://support.turbotax.intuit.com/contact/

Level 2
Apr 8, 2020 10:14 PM UTC

If I have a home TURBOTAX DESKTOP HOME & BUSINESS TAX YEAR 2019, and purchase audit defense, does it cover all taxes I filed or I have to buy audit defense for each of the taxes that I'm filing?