We cannot really tell what you want from those three words. But we cannot help with giving you a refund in the user forum if you are seeking a refund for something you purchased.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday