Amend

Forum|Forum|6 years ago
February 27, 2020
5 replies
11 views

I recieved an email saying my tax documents were available to amend but when I clicked the link and went through the process they still weren't available. Any idea why or how long of a wait I still have before I can amend?

Amend

Anonymous

It should be showing available now!

Tross777Author

Level 2

Nope, still tells me some of my forms aren't ready yet.

MichelleLO

Level 15

@Tross777 are you by chance using TurboTax for Windows? If so, you may need to manually update your software. Please see the below TurboTax FAQ for assistance with manually updating your TurboTax software:

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

If you are using TurboTax Online, you may want to try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.
Please see the following TurboTax FAQ's to assist with this:

Clear cache: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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