Amend 2021 Return

[dbrenchley]

Good day.

I received SSA benefits in 2021 which I claimed on my 21 return. SSA determined I was overpaid and recovered the whole amount in 2021 and 2022. I'm attempting to amend my 2021 return in TurboTax by setting received SSA benefits to zero but the app now has a calculation error on the "what if worksheet" and loops. There are no editable fields in the worksheet dialog presented.

[MichelleLO]

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.
 

[dbrenchley]

Thank yo so very much for the response.

Though doubtful, I followed your recommendations. No Joy

This clearly appears to be a calculation issue with TurboTax. 

[CarissaM]

It would be best to give us a call here, so we can take a look over the return. In case there needs to be further action done.