After I filed

[HannahNC73]

My refund was shorted over a $1,000. My original federal refund was suppose to be $1,262 but instead I received only $244.06 from TPG. I filed my taxes 2/20/2022 and was excepted same day. I do not have and offsets. No dependents no loans nothing. I have tried calling the TPG help line no help. Tried calling the IRS number at [phone number removed] multiple time with the call ending up being just automated voice with it them hanging up saying there’s nothing to do. I need my money!

[HannahNC73]

@Sasangoodarzi I need you help this is not okay. I work two job and work very hard for my money in this time of life. 

[HeatherPLO]

@HannahNC73

On this public forum, we do not have detailed information about refund processing. 

First, have you checked the IRS' Where's My Refund website?  It may have information about a correction or an offset.  For more details on why your refund could be less than expected, please see this Help Article.  If you need to reach out to the IRS directly, please see the information below:

IRS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

• Listen to each menu before making the selection.
• First choose your language. Press 1 for English.
• Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
• Instead, press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions."  It should then transfer you to an agent.