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treykendall-1979

Level 1

Question

Address Change

Forum|Forum|5 years ago
September 16, 2020
2 replies
1 view

I received an email from you claiming that I have a new address change in the system. This is jot correct. What must I do?

Not A Product Question

Alumni - Champ

I have no idea why you'd receive such a email from TurboTax. Be sure that you don't reply or click on a link in that email.

Here's what I'd recommend:

Log into your TurboTax account and verify the accuracy of all the information you have there. Once you're certain that everything is correct, you should be good. The TurboTax FAQ I'm linking below contains instructions on verifying your TurboTax account info.

How do I update my TurboTax account information?

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

Level 15

Could it be for someone else? If you are getting emails for someone else see this

https://ttlc.intuit.com/community/security/help/i-received-a-turbotax-email-or-text-message-addressed-to-a-stranger-do-i-need-to-worry/00/26399

You should forward any suspicious emails to spoof@intuit.com

Here is the Intuit main security page. See Security Alerts listed in lower right box

https://security.intuit.com/index.php