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3 replies

June 4, 2019

I understand. This can happen when working on your return. However, because it has been upgraded, the only way we have to downgrade is to clear and start over.

Downgrade Account
In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).

https://ttlc.intuit.com/replies/3288495






Level 2
February 26, 2021

If you did register and submit and realized after the fact, is there a way to change it?

Level 13
February 26, 2021

Unfortunately, if you have already submitted your return to the IRS, there is no way to change to a new version of TurboTax. 

 

Please click Can I downgrade to a lower-priced version of TurboTax Online? to learn more. 

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