5071C Letter

Forum|Forum|4 years ago
March 31, 2022
3 replies
19 views

I E filed a return for my sister and her deceased husband ( 10/26/2021). It was accepted by IRS. I just received a letter from IRS re identity.

I cannot use the website idverify.irs.gov as I am not the tax payer. I am the tax payer's POA ( she is in hospice).

I have tried to reach the IRS by phone and have never gotten through.

I could could complete and mail a 2848 and attach my POA, but I am not confident that they would hook up with my sister's return.

Any suggestions as to what to do??

Not A Product Question

HeatherPLO

Level 14

The best way to get direction on this situation would be to contact the IRS directly. We have reports from here that it is easier to get through when the IRS opens in the morning.

IRS: 800-829-1040

Hours: 7:00 AM - 7:00 PM, local time

Monday-Friday

Listen to each menu before making the selection.
First, choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.

Or, you can visit your local IRS Office.

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