48 hour hold

[Wat_key02]

I was put on a 48 hour hold for using a different email this year. I contacted customer service and been getting the run around. It has been well past 48 hours and still in the dark about everything. Advice? 

[HeatherPLO]

Have you tried logging back into your account?  What steps did you take before the hold - Did you start a new account or were you just attempting to change personal information?  

Please respond back here with any pertinent information and we can assist you from there.  

@Wat_key02