2024 refund frozen by integrity and verification

[anurse4u]

2024 tax refund is held up by integrity and verification department. How do I reach them to find out what I need to do to release the refund?

[xmasbaby0]

I HAVE TO VERIFY MY IDENTITY

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

[fanfare]

IRS has a telephone number.

If your retund is frozen, IRS will contact you by mail with instructions.

@anurse4u