2023 refund

Forum|Forum|1 year ago
January 30, 2025
2 replies
24 views

Why is the IRS NOT sending me anymore letters after the “60 day” wait period to review my 2023 refund? I got a letter in Sept 2024 asking me to send info to them. I did that. Then they said wait 60 days for review. It’s now the end of Jan 2025 and I have heard nothing regarding my refund or is status. The website still says “reviewing your info, give us 60 days” and it’s impossible to get a real person on the phone.

taxlady28

Level 10

You will need to get a real IRS person on the phone to find out what is going on. TurboTax knows nothing about this. The best time to call is 7:00 AM in your time zone.

How to Contact the IRS (Online, by Phone, or in Person)

CatinaT1

Alumni - Intuit

You will need to contact the IRS for information. It might be easiest to set up an account with them.

IRS Individual Online Account

Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
With an IRS Individual Online Account, people can:
View balance owed, payment history and schedule payments.
Cancel scheduled payments.
Get transcripts.
View or create payment plans.
See digital copies of some IRS notices.
View key data from their most recently filed tax return, including adjusted gross income.
Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
View, approve and electronically sign power of attorney and tax information authorizations from their tax professional.