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Breez8907
New Member

2023 Refund Status

I filed my federal tax return electronically on 4/12/23 and still have not received my refund from TurboTax. I checked with the IRS website and it says that my refund was sent on 4/26/23. It was to be direct deposited into my bank account. It had been over a month at this point. I am very frustrated.

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2023 Refund Status

TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - 
https://www.sbtpg.com/


Tax Products Group Contact Information - 
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or 
https://taxpayer.sbtpg.com/

Call 1-877-908-7228

 

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