2021 return rejected due to AGI

[siennasummer]

I have entered the AGI from 2020 into the box required by the IRS.  However, after I had to mail the document last year and when the IRS reviewed the papers, they sent me more refund money.  I am thinking they changed the AGI, however, what do I do now?  Anybody?  I have followed all the help notes sent to me, with no luck.

Is there anyone who can get to me a "live" person to discuss?  Thanks.

[bluedeb · Accepted solution]

Try using a Zero for your 2020 AGI, since your return was corrected by the IRS.

[bluedeb · Accepted solution]

To add to my post above:  You can talk to a live TurboTax Expert if you need to.

https://turbotax.intuit.com/personal-taxes/online/live/overview/

[siennasummer]

Per your recommendation I changed the AGI on my 2021 taxes to zero.  This did not work and rejected again.  I had to mail in the 2020 taxes and the IRS probably changed the AGI during their review as I received a 2nd check late in the summer.   What to do next to file electronically, which is so much easier.  Thanks.

Talking with a live person would be great, however, I cannot find my way to one and I have spent hours trying to do just that.