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Returning Member

2019 tax refund

Why haven’t I received my federal refund yet? I filed at the beginning of February and still haven’t gotten my money like please tell me what’s wrong with my taxes. 

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Level 15

2019 tax refund

Did you e-file?  Was your return accepted?  Once your return has been accepted TurboTax does not get any information about your return or refund, only the IRS would know when you will receive your refund.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Highlighted
Level 15

2019 tax refund

@Ashort33    I know it is very frustrating especially now when everyone needs their refund.  The IRS has not been taking calls because of them being closed due to Covid-19,  but since places are starting to open, maybe you can try to contact them to find out information about your return.  Try first thing in the morning.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

3 Replies
Highlighted
Level 15

2019 tax refund

Did you e-file?  Was your return accepted?  Once your return has been accepted TurboTax does not get any information about your return or refund, only the IRS would know when you will receive your refund.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

Highlighted
Returning Member

2019 tax refund

Yes filed back in February and ever sense then they keep saying it’s being under review. Like am I being audited??

Highlighted
Level 15

2019 tax refund

@Ashort33    I know it is very frustrating especially now when everyone needs their refund.  The IRS has not been taking calls because of them being closed due to Covid-19,  but since places are starting to open, maybe you can try to contact them to find out information about your return.  Try first thing in the morning.

 

The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

- The first question the automated system will ask you is to choose your language.
- Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
- Next, press 1 for “form, tax history, or payment”.
- Next, press 3 “for all other questions.”
-Next, press 2 “for all other questions.”
- When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
-After it asks twice, you will be prompted with another menu.
-Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

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