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I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
https://support.turbotax.intuit.com/irs-notice/audit-support/
Schedule Y? Are you talking about Massachusetts state tax? Is the letter from the Massachusetts Department of Revenue?
TT goes by your data entry and answers to questions. It cannot know if the deductions you entered are valid. It sounds like the state disallowed some or all of them.
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