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Level 1
December 7, 2019
Solved

2017 Tax returns

  • December 7, 2019
  • 1 reply
  • 2 views

So im currently trying to get my 2017 tax returns PDF. I have had this account for many years and have filed with this same account. I log into my account, and i can see my 2017 tax returns, but when i select down PDF, or even the .TAX file, it brings me to a new page and says i need to register my account to do this, Tried this many times and still doesn't seem to work.

Best answer by DoninGA

Some users have experienced failure of the registration process when trying to access prior year tax returns.

 

Contact TurboTax support for assistance with this problem.

 

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
December 7, 2019

Some users have experienced failure of the registration process when trying to access prior year tax returns.

 

Contact TurboTax support for assistance with this problem.

 

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax