2015 tax return

Forum|Forum|7 years ago
June 6, 2019
1 reply
4 views

My 2015 tax program got dumped from my computer. I need to file an amended return. Can I get the 2015 program reinstalled on my computer? I don't remember whether it was installed from a CD or online.
Please let me know what I need to do. Thanks.

TurboTax Free Edition Online

Best answer by DoninGA

If you purchased the 2015 software as a download from TurboTax then it will be in your download account. Sign onto your download account here - https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

If you purchased the CD from TurboTax then you will need to contact TurboTax support so they can push a 2015 installation file to your download account.

Use this website to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Note - Support is open from 5am to 5pm Pacific time, Monday thru Friday

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

DoninGA

Answer

Level 15

If you purchased the CD from TurboTax then you will need to contact TurboTax support so they can push a 2015 installation file to your download account.

Use this website to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Note - Support is open from 5am to 5pm Pacific time, Monday thru Friday