$1439 SHORT

Forum|Forum|4 years ago
May 5, 2022
2 replies
4 views

I'm ready to **bleep**ing scream. Our refund was direct deposited by TPG and is $1439 dollars short. I calculated that AFTER the $218 Turbo Tax Payment. WHERE IN THE ACTUAL **bleep** IS THE REST OF IT!!!!

I WANT MY MONEY BACK! I'm not paying for a service that STOLE OVER $1400 of MY MONEY. I want a FULL REFUND NOW.

And FFS why is there not a customer service email? Some of us have disabilities that are not accomdated well with the autodialer.

xmasbaby0

Level 15

Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400---it is likely to be a mix up regarding the 3rd EIP payment. If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments.

Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

The IRS will send you a letter that explains why your refund was reduced. Meanwhile it might help you to check your online IRS account.

https://www.irs.gov/payments/your-online-account

https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-round-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SadieABrownAuthor

Level 2

$218 + 49 or $218+$59 is NOT $1435 dollars. I agreed to pay the LISTED fees. I want the remainder of my Tax Refund and a FULL REFUND for these "services" aka FRAUD

xmasbaby0

Level 15

@SadieABrown Did you read the reply you received? Did you check to see if the IRS reduced your refund because you have a mixup with the $1400 3rd EIP payment---the recovery rebate credit? LOTS of people made mistakes with that and had reduced refunds as a result of that mistake.

excuzzemyfrench

Level 2

the same exact thing happened to me this morning. Turbo tax , who the hell are we contacting regarding this fraud. i cannot take another loss. this money is vital for me and my daughter. i need an answer now. if anyone has any info please let me know. this is unreal. my refund was 4632 and only 300 was deposited.

VolvoGirl

Level 15

If you had the fees deducted from your refund that would leave about 4200 missing. That sounds like the 3rd Stimulus payment (1400x3 people). The IRS records show they already sent it to you.

Do you have an amount on 1040 line 30? You might have tried to claim it again. Line 30 is only if you didn't get the full amount or qualify for more.

Double check your bank statements and check your IRS account (both accounts if married) to see what they sent you. Check both IRS accounts if married.

Your Online Account | Internal Revenue Service

SadieABrownAuthor

Level 2

I checked on the IRS and it's the Child Tax Credit that wasn't accepted. We had a baby in 2021 and I paid for Live Premier where all the documents where supposed to be reviewed by an expert. This never should have happened.