I've successfully used Turbo Tax for years. Why was form 1095-A skipped over? Or why wasn't a Form 8962 submitted, further delaying refunds? So many people are still waiting for refunds months after submission. I know that Turbo Tax isn't the only tax prep company that has this issue. We deserve an explanation. We aren't getting answers from the government. I hope Turbo Tax will be forthcoming and explain what happened.