Your program won't print return on my mac

9 replies
69 views

Program and computer up-to-date. Printer prints other types of docs. I get a box saying the program may take 2-3 minutes to print. The box disappears after a few seconds with a system sound, but no access to printing

DawnC

Employee Tax Expert

The experience you described has been reported and is currently being addressed by the development team.

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SDH4

Level 2

Same issue here, same operating system, just a system sound and no printing or saving the docs before I send to the IRS. Frustrating!

VictoriaD75

Alumni - Intuit

Try saving the PDF to your device. Open the document and try initiating the print from there.

@SDH4

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skooim02

Level 2

Same problem here. It won't even pop up a document that could be saved. You get a text box to wait, then a popping noise, then absolutely nothing. I can't see my return at all. The problem is that the software won't open the document, not that I don't know how to save a .pdf.

SpaceDave

Level 2

Work around since Intuit can not fix it, go to File / Preview / pick forms to print / Preview / move mouse over pop up window you will Click the square icon it will open the return in preview so you can print it.