Why my irs refund takes 17 weeks and it is still under processing?

Forum|Forum|2 months ago
June 17, 2026
3 replies
43 views

It takes more 17weeks now

TurboTax Online

mesquitebean

Level 15

Does the IRS “Where’s My Refund” tracking tool confirm that it is still being processed? Is there any message there?

https://www.irs.gov/refunds

Only the IRS can know what all they are doing with your return. You can phone them to see if they can provide any information.

IRS: 800… 829… 1040 (7AM-7 PM local time) Monday-Friday

If you have a financial hardship, we can tell you how to contact the IRS Taxpayer Advocate Service.

intuit_6e2b892eec9eAuthor

New Member

The status is still refund received. And I called them, but only AI agent answered. No human support

mesquitebean

Level 15

When phoning the IRS, if a robot tries to triage your call, say something like “speak to an agent about my account.” You may have to keep saying it no matter what is asked, until it gets tired and transfers you. Don’t mention “refund.” I have found that for me the best time to call has been around 7:30 AM after the first opening rush has died down, or at 6:50 PM just before closing. If you get in the queue at the end of the day just before closing, they will keep taking those who are on hold even after 7 PM.