Skip to main content

3 replies

Level 15
February 2, 2020

You should receive your Turbo Tax Prepaid Debit card in 5-10 days after you ordered it. 

 

If it has been longer than 10 business days, please click here to contact customer service. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
February 20, 2020

A card that was mailed out 3 weeks ago never made it to me and I had to request a new one. Every-time I call in the same messages says my card is at the post office waiting to be delivered. That same messages played for over a week? Why would my card not be delivered? And who do I call if this second card isn’t delivered? Who has knowledge and authority because mailing me a card over and over again is not going to solve my issue.

Level 12
February 20, 2020

Please visit TurboDebitCard.com or click the link below for assistance with your Turbo Visa Debit card.

 

https://turbodebitcard.intuit.com/contact-us

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"