Why hasn't my refund been accepted?

Forum|Forum|6 years ago
January 31, 2020
1 reply
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TurboTax Live Basic Online

MoniqueLO

Level 10

Your e-filed return will stay in Pending status until the IRS starts processing the backlog of returns.

After January, e-filed returns generally sit in Pending status for 24-48 hours before coming back as either Accepted or Rejected. Sometimes state returns stay in Pending for several days or even longer.

Please see below for more information.

https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

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just2hard

Level 2

I filed on or about January 20th, 2020. I haven't seen "accepted" after all this time. Did I do something wrong?

TerukoL

Level 13

Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund.

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

You can contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.

When you call, make sure you have the following information: