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3 replies

Level 15
April 29, 2020

No one on this site or at TurboTax gets any information about the status of refunds.

 

Have you confirmed that your 2019 efiled tax return was accepted?

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

If it was accepted, what does the IRS tracking web site say about the status of your refund?

https://www.irs.gov/refunds

 

See this for how the IRS process works: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
April 29, 2020

Where is my refund.  Order #  TTWCD138340765    order date

March 28 2020

Level 15
April 29, 2020

@SsAlxnd  What refund are you referring to? We are not TurboTax employees and can do nothing about a refund from TurboTax. You must contact them directly:

To contact TurboTax directly, go to this link: https://ttlc.intuit.com/questions/3401489