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Level 2

Solved

What does this mean?

Forum|Forum|5 years ago
August 17, 2020
14 replies
142 views

Today I went IRS website to check the status of my amended return for 2019. And the system shows the following notification:

"Your amended return was received on April 13, 2020. However, it has not been processed. We apologize for any inconvenience.

Please call 800-829-0582, extension 623, between the hours of 7 a.m. and 7 p.m., Monday through Friday. You will need a copy of your amended return."

I tried to call the number with the extension they provided, but no representative answered the phone because of the extremely high volume of calls.

Should I continue to call the number or just wait?

Best answer by VolvoGirl

Just wait. Amended returns take a long time to process. And you are lucky it's even showing up at all.

In normal times it takes up to 16 weeks or more to process an Amended 1040X return. But these are not normal times.

Sorry the IRS has limited staff due to Covid-19. They just started opening the mail in June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns. An IRS spokesperson recently said that they have about 11 million pieces of unopened mail. So you have to keep waiting.

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

Show previous replies

Lanroxan

Level 2

I’m having the same issue with my 2021 amendment? Any suggestions

xmasbaby0

Level 15

@Lanroxan

Even during “normal” times it takes about four months for the IRS to process an amended return. During the pandemic and due to the severe backlog at the IRS it is taking much longer—six months or more for many amended returns. Do not expect quick results from amending. When the IRS issues a refund for an amended return it will be by check. They do not make direct deposits for refunds for amended returns. You can watch for information here:

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Lanroxan

Level 2

@xmasbaby0 I filed in February and I’ve been checking since. Today I checked and got a” your information does not match our records” I checked back thought with my my luck it’s still the same message and it changed to we could not proceed you return action needed and a 1800 with an 623 ext ?? I have no idea what that means but I’ll post here if I get an update hopefully soon then later.

Outlawzlady

Level 2

Hey I'm just curious what why was the reason that they said that you had to call? Because I'm getting the same thing and I filed my amended return and it was accepted April 15th and I mean it's August 19th We've been regularly checking our amended return status and saw the message to call with no reason why??

NCperson

Level 15

@Outlawzlady - there was no reason; and I've read the agents don't know any more than is on the website. figure 9-12 months to wait from the time you submitted the amendment until it is processed.

Dark_rabbi

Level 2

I am going on over a yeas now, still nothing.

HotFuz01

Level 2

I have the same message but been over 20 weeks I try the call the number and extension no one answer the call.

Dark_rabbi

Level 2

Took 1 year, they sent me paper work it was processed if due a refund in another 4-6 weeks but came finally after 2 more. But for wrong year. Got letter for 2019, check was for 2020... online changed for 2020.

Critter-3

Level 15

@Dark_rabbi

You would assume that the 2019 amended return would be processed first but the system doesn't necessarily work that way. The 2020 or 2021 amended return could process first even if all of the were sent in at the same time.

You have to understand that all the amended returns are not processed by the same person or even in the same office or even in the same state so whichever office got the 2019 amendment to process is not doing so in the same time frame as the other tax years.

baumlucas

Level 4

Did you get your refund

HotFuz01

Level 2

Nope I haven’t get my refund yet this is ridiculous I call IRS number and the extension on the message but it meet hang up on me after in put in my SSN.