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Level 2
June 6, 2019
Question

Want to get Refund

  • June 6, 2019
  • 4 replies
  • 0 views
I did not get tax return. I just want to cancle the tax calculation system and refund all my payment, but it didnt let me get refund. Please help me out

4 replies

DoninGA
Level 15
Level 15
June 6, 2019
Did you already e-file a 2016 tax return using TurboTax?  If so, then use thisTurboTax website to check the status of an e-filed tax return to see if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
miapark11Author
Level 2
June 6, 2019
Nono i didnt even efile it, what i meant by refund was i would like to ger refund for the service fee not for the tax return !
miapark11Author
Level 2
June 6, 2019
I didnt even send any doc to anywhere. I just want to cancle the service and want to get the money back that i have paid for the service
DoninGA
Level 15
Level 15
June 6, 2019

See this TurboTax support FAQ on how to contact Support and to speak directly with a support agent - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.