Skip to main content
Level 2
January 26, 2025
Solved

Unable to print tax returns

  • January 26, 2025
  • 105 replies
  • 506 views
I currently am unable to print either federal or my South Carolina Tax return with no updates available.
    Best answer by dumetella

    Here's a workaround I found.  In TurboTax under the File menu, select Preview.  A small window will open showing your return, but the only option is to Close.  However, if you hover your mouse over the return, there is an open in Adobe Reader icon just to the right of the magnifying glasses.  Click that and Reader opens.  From there you can print.

    105 replies

    Level 2
    February 26, 2025

    Thank you for all of your help, especially kd_idaho having a similiar issue as I am. 

     

    I still had the same printing issue and finally contacted the TurboTax. They could not figure it out immediately either but agreed to get back to me when a solution is found. I will share it when I get a reply. By the way, mine is a TurboTax Premier desk top version.

     

    Norit

     

     

    Level 2
    March 8, 2025

    So have you been informed of a fix yet?

    Level 2
    March 8, 2025

    Yes, a previous post provided a work-around that enabled me to access a PDF of the return and print it. 

    Level 2
    March 16, 2025

    When I create a pdf file to save or print the 2025 CA state return, the first ~6 pages are fine but the remaining several pages are blank.  Any ideas?

    Level 2
    March 17, 2025

    What version of TurboTax are you using, and what type of operating system (WIN or Mac)?

     

    If you are using a Desktop version, you can choose File from the top menu then Print, and you are provided with options to save to a PDF, or create a Print Preview version. You can choose to print just the return, with schedules, or include all of the worksheets.

     

    The first few pages in the California return package will be the filing instructions, and ES vouchers if you created them. The Form 540 itself is 6 pages long without the schedules and worksheets.

     

    To print an individual worksheet from your return in TurboTax Online, before you file but after you pay for your product, you can go to Tax Tools, then Print Center. Choose to print all forms and worksheets, and save to PDF. You can then open the PDF and choose what worksheet to print. Or, you can use your device's Print Screen function.

     

    To print your tax return worksheets and schedules after you file, please follow these instructions:

    1. Log into your TurboTax account
    2. Scroll to the bottom of page, click Add a State( you are not adding a state, this is just to get in the right menu)
    3. Over to the left, click Tax Tools dropdown
    4. Click the Print Center
    5. Click the Print, save or preview this year's return
    6. Check Federal returns and/or State returns
    7. Select Include government and TurboTax worksheets (optional)
    8. Then,click View or print forms

    See this help article for more information.

     

    @Bi3ll 

    Level 2
    March 29, 2025

    print my  2024 tax return

    DoninGA
    Level 15
    Level 15
    March 29, 2025

    @prulzelders wrote:

    print my  2024 tax return


    To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

    Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

    Or -

    When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

    This will take you back to the 2024 online tax return.

    Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

     

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

    Level 2
    June 6, 2026

    For some unknown reason I just started getting an error message when I tried to print a copy of my state estimated tax worksheet.  The error message said Adobe Reader did not recognize the PDF generated by Turbo Tax when I tried to print going from the "Forms" menu.  I just followed your recommendation for printing my state estimated tax worksheet by reverting to the "Step by Step" menu and it worked!  Thanks very much for your suggestions!

    New Member
    August 9, 2026

    The workaround provided by others did not work for me but here's what did. The problem is that the pop up window is too small and is actually hiding the print buttons below the warning about unavailable forms. It wouldn't let me make the little window taller but it did let me extend it horizontally which then made the buttons visible. This is one of the dumbest design flaws I've ever seen that could be fixed by TT so easily, yet it seems to persist. This is my second year dealing with this glitch and took me several minutes of pulling my hair out to remember how I accidentally solved it last year. Hopefully I'll remember before getting to the point of looking this up next year. Hope this helps someone.