TurboTax is evil

1 reply
13 views

Why is it that instead of helping when people have questions you just send them links to articles that have nothing to do with their problem, I work hard all year and I depend on my tax return being accurate, I don't want to read any more pointless articles I would like help, your website kept freezing up with the spinning circle in the middle of the screen, I was clicking the screen to try to get it to load and it transmitted my taxes, but you'll just send me some stupid article I'm sure thanks a lot y'all suck I hope you get sued out of existence

Not A Product Question

xmasbaby0

Level 15

Hmmmm.....you have posted to the forum several times today and have received replies from actual humans--not from AI, and have received typed out, actual replies that may or may not have contained helpful links to some FAQ's. I looked at all of your posts and could not find any that just sent you useless links....

https://ttlc.intuit.com/community/taxes/discussion/why-won-t-the-website-credit-me-for-my-claim-of-right-for-a-repayment-of-3-125/00/3475551

Replies from Employee DianeW777 and from Champ Opus 17

https://ttlc.intuit.com/community/after-you-file/discussion/why-cant-turbotax-get-me-the-same-refund-as-taxact-they-found-me-4000-instead-of-927/00/3469396

Replies from Champ xmasbaby0 and Champ DoninGA

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/unemployment-repayment/01/3475147#M335016

Reply from Employee Expert MinhT1

Who sent you a useless link or article that had nothing to do with your issue?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**