TurboTax 2025 problems

Forum|Forum|5 months ago
March 12, 2026
1 reply
659 views

First, TurboTax 2025 Premier failed to import my stock info which is why I buy Premier, I had to enter it manually.

Second, after filing my federal and state taxes, I reviewed the PDF to find out that TurboTax added $$ to my federal taxes because it set my HSA distribution as taxable although I selected "1. Normal distribution". I called TurboTax Support, waited very long until an agent answered and then as I explained the problem and the agent found out that "Amend a Filed Return" will not fix the problem because the software still think that "1. Normal distribution" is taxable, she hung up on me. Very disappointed, all the TurboTax guaranteed claims are not true.

BillM223

Level 15

The way this works with HSAs is that when you take a normal distribution (code '1') from your HSA, TurboTax asks you if the distribution was used all, partly, or not at all for qualified medical expenses. If the distribution was used all for qualified medical expenses, then the distribution is tax-free. If the distribution was partly used for qualified medical expenses, then that part used for medical expenses is tax-free, and the rest is added to Other Income as well as taxed at an additional 20%. The same happens when none of the distribution is used for qualified medical expenses - it is all added to Other Income as well as taxed at an additional 20%.

So please go back to where you entered the 1099-SA and check how you answered the question about how the distribution was used. If you answered, "not used for qualified medical expenses", then the program is correct to add the distribution to Other Income.

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