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Level 2
Mar 8, 2021 11:32 PM UTC
Question

turbo tax software refund error

I filed a 1040 through turbo tax on 2/18/21 with a refund of      $1903

I received the refund on 2/24/21 from the IRS of                           $1903

Today I incidentally was looking at turbo tax and it

now shows a refund of......................................................................$5141

This is a difference of  .......................................................................$3238

I looked at my 2/18/2021 filing and it is the same as my today (3/8/2021) turbo tax.  Nothing has changed except for the refund amount.

What went wrong and now how do I get the additional $3238?

 

Paul Smith  [phone number removed]

                                             

 

    2 replies

    Alumni - Champ
    Mar 8, 2021 11:38 PM UTC

    Please print them both out and look line by line.  If using TT desktop, have you been running regular updates?  Or perhaps doing What If Scenarios?  Is the $3238 a state refund?  Did you ask to have part of your 2020 Federal refund applied against 2021?

    Level 2
    Mar 9, 2021 12:21 AM UTC

    I found what happened. The program had put back in the COVID money which we had already received.  Why the program did this is beyond me. In the process I was going through it once again, and the had program corrected itself.