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Level 2
March 8, 2023
Question

TPG Products SBTPG LLC?

  • March 8, 2023
  • 3 replies
  • 24 views

TPG products SBTPG LLC didn't give me my full refund what do I need to do to get my money?

 

Evidently they did this bull last year too... Why hasn't anything been done about this?

    3 replies

    AkinaLO
    Level 15
    March 9, 2023

    Once your tax return is submitted, we are unable to see any updates. Did you receive an email from them?  

     

    Please use this link to contact Santa Barbara Tax Products Group. 

    Why is my federal refund on hold with Santa Barbara Tax Products Group (SBTPG)? 

     

     @Jahck 

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    JahckAuthor
    Level 2
    March 9, 2023

    No I didn't get an email I got a deposit in my account from them for less than I was supposed to receive.

    Level 10
    March 9, 2023

    Please see this Help Article for possible reasons as to why your refund was less than expected.  

     

    You will need to contact TPG for information regarding your refund. They are one who handles your refund if you elect to pay your fees with your refund. You can also check out this TPG Refund Tracker to check on your refund.

    @Jahck