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Level 2
Jan 28, 2020 11:23 PM UTC
Question

Temp card not working

I was told hours ago that the system would be up to use the temp card. Is there any way to transfer funds using routing and account number. I got the refund advance to use money not to just sit there and stare at it. 

    2 replies

    DonnaLO
    Level 12
    Jan 29, 2020 6:25 PM UTC

    If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

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    Level 2
    Jan 29, 2020 8:25 PM UTC

    I have called twice and was told it was an issue with online purchases. Any idea when this will be fixed? The whole point of an advance is to use the money..