I submitted my tax return on 02/05/2017 and it's just saying still processing it's been pass 21 days and the 27th I can't get no answer why it's taken this long everyone else around is getting theirs so where's mines !!!!!

mesquitebean

Level 15

@botgotti73
See the info below on how you can phone the IRS.

mesquitebean

Level 15

@ lucianod39
You didn't answer the question I asked you about what you are seeing at the IRS website. All you did was restate what you had already said above. See the answer below for general info.

mesquitebean

Level 15

If the "Where's My Refund" tool shows your return has been processing longer than 21 days, here's how to phone the IRS to see if you can learn anything about the delay.

IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.

mesquitebean

Level 15

@lucianod39 @botgotti73
I just tested the IRS phone tree again, and they have changed one of the menu options. I have corrected the sequence above. If you were emailed the original answer, please return to the forum to see the sequence.