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Level 2
Jul 2, 2021 10:39 PM UTC
Question

Tax file not working

I have not been able to transmit my California return, I tried to file it and the PC froze, the system is now saying it cannot open the return.

 

    2 replies

    Mike9241
    Level 15
    Level 15
    Jul 3, 2021 7:45 AM UTC

    try tomorrow. if it still doesn't open you'll need to contact support.

    Contact Customer Service
    5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
    https://support.turbotax.intuit.com/contact
    800-446-8848

    Mike9241
    Level 2
    Jul 5, 2021 6:45 PM UTC

    I tried again and I’m still receiving the error that my return cannot be opened.    I called support but they are closed today for the holiday.