TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Solved

Stimulus issues

Forum|Forum|6 years ago
April 28, 2020
2 replies
12 views

I recieved my stimulus pay for myself but I have 4 children and they didn't not receive anything at all,and all my info was inputted on the system by TT adding my dependents. I've tried looking for info on why this happened to me. I believe it happened to alot of people as well. What should I do?

Best answer by NCperson

Its all the way on the right and its on child tax credit at the end of each name

@jeryluv - then the IRS made the error....

IRS FAQ:

a letter about the Payment will be mailed to each recipient’s last known address within 15 days after the Payment is made. The letter will provide information on how the Payment was made and how to report any failure to receive the Payment.

Level 15

first, let's review your tax return,

look where your children are listed and then WAY OVER to the right.... where are the checkmarks? under "child care credit" or "other dependent tax credit'

if child care credit, then it's an IRS error

if under 'other dependent tax credit', that is why you didn't get the credit.

post back which it is and we can go from there. I assume all children are under 17 years old??

Level 2

Yes they are all under 17... My oldest is 15...then 8 year old... 5 year old and also my 7 month baby ...

Level 15

did you look at the tax return for the checkmarks. need to understand that to figure out what to do next.

Level 2

Why i haven't got my check yet

Level 15

@Blackboii6 wrote:

Why i haven't got my check yet

Use this IRS website for stimulus payment status - https://www.irs.gov/coronavirus/get-my-payment

Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions