State return rejected

Forum|Forum|4 years ago
May 7, 2022
1 reply
0 views

My state efile was rejected. Will turbotax refund the fee?

TurboTax Premier Online

DoninGA

Level 15

There are no e-file fees when using the TurboTax online editions, federal or state. The TurboTax account fees are for the use of the software to assist in completing a tax return. The fees are same whether a tax return is e-filed or printed for mailing.

ronponte63Author

Level 2

I efiled the state of ma return. I was charged $20 for the service. The fed efile was free with the purchase of the premium turbo tax software.

xmasbaby0

Level 15

@ronponte63

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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