Returns transmitted but e-file status shows I did not e-file yet

Forum|Forum|4 years ago
April 16, 2022
25 replies
86 views

I transmitted both federal and state returns just now, and the e-file status says

"You haven't e-filed a tax return yet". So I tried transmitting it again and I still get the same message.

I didn't receive any email from TurboTax either. Is it because I transmitted after normal business hours?

I'm using the TurboTax Deluxe Desktop Software.

Thanks

xmasbaby0

Level 15

Be patient ---- the results are not instant. You will receive an email that tells you that your returns were submitted. Later you will receive an email telling you if your federal return was accepted. If the federal gets accepted then sometime within hours or a couple of days you will get an email telling you if your state has been accepted.

Close out of the TT program in desktop then next time you open the program -- go to Review> Check E-file status

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

n1njahAuthor

Level 4

I never received an email saying the returns were submitted.

Spoke to support on the phone, they said they can't see anything submitted on their end either.

I tried submitting 3 times.

Any way to work around this?

xmasbaby0

Level 15

And you did not get a rejection email? Are you using desktop software? What does it do when you try to e-file? Have you updated your software? And--not many people do now---but do you have your TT disk in the drive? If so take it out.

richardsonfd

Level 2

I'm having the same problem says my return has been transmitted but e-file status is not e-filed

n1njahAuthor

Level 4

I think I figured it out. If you're paying with card for tax owed it provides that error.

I chose to mail a check instead and it fixed the e-file status issue. Finally filed it.

Hopefully this helps you as well.

richardsonfd

Level 2

Thank you for your reply but I just printed and mailed the returns. Turbo tax should have told me the balance due was too large to transmit via bank debit. At least from your reply I know why it would not e -file