rejected CA state return

Forum|Forum|5 years ago
February 18, 2021
14 replies
25 views

I got notice from Turbo Tax that my CA return was rejected. The note said that this was due to an error in the software. It also said that when I reopened the return the problem would be noted. That didn't happen. In fact the program didn't do anything special and didn't seem to note that I'd filed my Federal and it had been accepted. What's going on?

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toratapanta

Level 2

Okay, I am not the only one then. Every time I try to file, I have to fill out the credit card info for filing fee. I already paid!!

echobob1

Level 2

I finally managed to have the CA taxes accepted. It took several submissions. Looks like the problem was with TT Ca state software not being up to date. On the the third try TT updated the state forms and when submitted it was accepted, thankfully. Glad that stress has been removed.

blfbodie

Level 2

When I resubmitted my California return I was charged an additional $20. What did I miss in the instructions for resubmitting the return?

susuann

Level 2

When you got to the file my return page, you should have seen PAID next to the state filing section. If not, I'd pull out your confirmation of payment and get on the phone to customer support. [phone number removed]

If you didn't get a confirmation of payment, I'd check your credit card activity to see if the transaction is there, if it isn't, your payment probably didn't go thru. Another darn glitch.

pjj

Level 2

our state of Ca was rejected. having problems getting it fixed

BrandiLO

Level 14

@pjj Do you know the reason why it was rejected? Were you given a rejection code? This information is helpful for the people in the public forum to assist you with correcting the rejection.

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mcbrisa

Level 2

I paid to have my CA state tax return e-filed and it was rejected. The turbo tax program stated I had to file a paper return. I was not sure why the return was rejected but I don't believe it was an error that I caused. I printed the corrected turbo tax 540NR and sent by mail. I have not been able receive confirmation of return being received by state and I'm getting concerned. Can you help determine if received?

npierson777

Level 10

To check the status of your California state refund online, go to https://webapp.ftb.ca.gov/refund/login. Then, click on “Check Your Refund”. You can check on refund status by phone: 1-800-338-0505 or +1 (916) 845-6500 (outside the U.S.) Weekdays, 7 a.m. to 5 p.m. You can check on refund status by chat.

You should request to refund your state e-file fee, if it wasn't refunded yet.